REFUNDS AND RETURNS
Thank you for your purchase!
We are grateful that you chose to support our small business.
If you are not completely satisfied with your order for any reason, you may return it to us for a full refund, store credit or an exchange. Please see below for more information about our Return Policy.
RETURNS
All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with ALL tags and labels attached in its original packaging. If those are missing and/ or broken we will deduct the cost of the refund.
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RETURN PROCESS
Please return your purchase to:
Franke Racewear Ltd.
104 Whitehill Road
CB5 8LY
Cambridge
Cambridgeshire
United Kingdom
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Return shipping charges will be paid/ reimbursed by us, unless you are exchanging your purchase. We strongly recommend that you use a trackable method to mail your return for example
1st Class Signed For ( UK, EUROPE )
Tracked / Signed ( INTERNATIONAL)
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REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 7 days from the receipt of your item to process return or exchange. Refunds may take 1-2 working days to appear on your bank statement, depending on your bank. We will notify you by email when your return has been processed.
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EXCEPTIONS
For defective or damaged products, please contact us via the contact details below to arrange a refund or exchange.
Please note
SALE ITEMS ARE FINAL SALE AND CAN NOT BE RETURNED.
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QUESTIONS
If you have any questions concerning our return policy please contact us at:
+447398501591
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